Overview


According to FutureWise analysis the market for healthcare virtual assistant in 2023 is US$ 1.29 billion, and is expected to reach US$ 14.06 billion by 2031 at a CAGR of 34.82%.

Increase in the usage of healthcare applications with a rise in the number of smartphone users, increased occurrence of chronic diseases, rising insistence for quality delivery of healthcare are some of the key market players contributing to the healthcare virtual assistant market growth. Moreover, the increased emphasis for developing advanced virtual assistant tools with support for multiple languages is anticipated to boost the growth of the market. 

The developing countries, along with the developed ones, are emphasizing on promoting and incorporating the acceptance of virtual assistants in healthcare systems. Furthermore, multiple developing nations are looking out for technologies that can address the rising need for quality healthcare services whilst containing the delivery care cost. This has helped the healthcare providers of these countries to explore and expand the services of virtual assistants. Additionally, the rising adoption of artificial intelligence for implementing smart clinics which eases the patient interaction, in conducting online training for medical professionals and provision of medicinal advice. Furthermore, with advancements in Natural Language Processing with its implementation in developing healthcare virtual assistants has boosted the market growth substantially. For instance, as per the data provided by CB insights in 2016, over 80% of healthcare providers, technology vendors and life science companies are currently implementing AI in their systems. The AI systems have resulted in cutting down the costs of treatment and improving the outcomes and with the integration of virtual assistants in healthcare settings, the probability of obtaining an accurate outcome has improved, reminding patients about their dosages and offering medical advice. Such wide range of applications of AI shall augment the proliferation of the market.

  • Nuance Communications Inc.
  • CodeBaby Corporation
  • eGain Corporation
  • Kognito
  • Microsoft Corporation
  • MedRespond
  • CSS Corporation
  • Next IT Corporation
  • True Image Interactive Inc.
  • Welltok Inc. 

By Product

  • Chatbots
  • Smart Speakers    

By Technology

  • Automatic Speech Recognition
  • Text to Speech Technology    

By End User

  • Payers
  • Providers
  • Others

By Region

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East and Africa

The market is fragmented into product, technology, end user and region. The product segment is divided into chatbot and smart speakers. The chatbots segment is predicted to hold the largest healthcare virtual assistant market share owing to an increased demand of virtual assistants in the healthcare sector as they can assist nurses, patients and physicians at different levels through speech or text. However, the smart speaker segment is poised to grow at a faster growing rate during the forecast period. With advancements like automatic speech recognition garnering demand in recent times, companies like Google have developed ASR techniques for establishing medical chats in multiple speaker configuration. 

Furthermore, smart speakers can be used as therapists for patients who suffer from mental illness. They can establish conversations as per the patient’s mental state which shall help alleviate anxiety and depression. The technology segment is bifurcated into automatic speech recognition and text to speech technology. The automatic speech recognition technology is predicted to dominate the market during the forecast period. The ASR technology can identify alphabets or words for validating the identity of a person. With the increase in the adoption of chatbots and smart speakers by therapists for medical counselling, the segment is predicted to obtain a substantial revenue during the forecast period. The end user segment is fragmented into payers, providers and others. The payers provide services for enhancing interoperability by maintaining patient records and securing them. They can perform various functions like collections and billings, plan selection, enrolment guidance and wellness assessments which is why this segment is anticipated to record a remarkable growth during the forecasted timeframe.

The North America region is expected to dominate the market owing to the rise in the acceptance of AI and IoT with the increased usage of smartphones across the world. The lack of healthcare professionals and the need of providing a high-quality healthcare service, the healthcare virtual assistants are garnering massive popularity in the region. 

  • Tier 1 players- established companies in the market with a major market share
  • Tier 2 players
  • Emerging players which are growing rapidly
  • New Entrants

  • Growth prospects
  • SWOT analysis
  • Key trends
  • Key data-points affecting market growth

  • To provide with an exhaustive analysis on the Healthcare Virtual Assistant Market By Product, By Technology, By End User and By Region.
  • To cater comprehensive information on factors impacting market growth (drivers, restraints, opportunities, and industry-specific restraints)
  • To evaluate and forecast micro-markets and the overall market
  • To predict the market size, in key regions— North America, Europe, Asia Pacific, Latin America and Middle East and Africa
  • To record and evaluate competitive landscape mapping- product launches, technological advancements, mergers and expansions

  • We have a flexible delivery model and you can suggest changes in the scope/table of content as per your requirement
  • The customization Mobility Care offered are free of charge with purchase of any license of the report
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Table of Contents


  • 1.   Market Introduction

    •   1. Objectives of the Study
        2. Market Definition
        3. Market Scope
         3.1. Years Considered for the Study
         3.2. Market Covered
        4. Currency
        5. Limitations
        6. Stakeholders

  • 2.  Research Methodology

    •   1. Research Data
         1.1. Secondary Data
          1.1.1. Key Data from Secondary Sources
         1.2. Primary Data
          1.2.1. Key Data from Primary Sources
        2. Market Size Estimation
        3. Market Breakdown and Data Triangulation
        4. Assumptions for the Study

  • 3.   Executive Summary
    •   1. Market Outlook
        2. Segment Outlook
        3. Competitive Insights
  • 4.  Healthcare Virtual Assistant Market Variables, Trends and Scope

    •   1. Market Lineage Outlook
        2. Penetration and Growth Prospect Mapping
        3. Industry Value Chain Analysis
        4. Cost Analysis Breakdown
        5. Technology Overview
        6. Regulatory Framework on Country Level
         6.1 . Reimbursement Framework
         6.2 . Standards and Compliances

  • 5.   Market Overview

    •   1. Market Dynamics
         1.1. Market Driver Analysis
         1.2. Market Restraint Analysis
         1.3. Industry Challenges

  • 6.   Market Analysis tools

    •   1. Industry Analysis - Porter’s
         1.1. Supplier Power
         1.2. Buyer Power
         1.3. Substitution Threat
         1.4. Threat from new entrants
         1.5. Competitive Rivalry
        2. Pestel Analysis
         2.1. Political Landscape
         2.2. Environmental Landscape
         2.3. Social landscape
         2.4. Technology landscape
         2.5. Legal Landscape
        3. Major Deals And Strategic Alliances Analysis
         3.1. Joint Ventures
         3.2. Mergers and Acquisitions
         3.3. Licensing and Partnership
         3.4. Technology Collaborations
         3.5. Strategic Divestments
        4. Market Entry Strategies
        5. Case Studies

  • 7.   Healthcare Virtual Assistant Market, By Product Historical Analysis and Forecast 2023-2031 (USD million)

    •   1. Chatbots
        2. Smart Speakers

  • 8.   Healthcare Virtual Assistant Market, By Technology Historical Analysis and Forecast 2023-2031 (USD million)

    •   1. Automatic Speech Recognition
        2. Text to Speech Technology

  • 9.   Healthcare Virtual Assistant Market, By End User Historical Analysis and Forecast 2023-2031 (USD million)

    •   1. Payers
        2. Providers
        3. Others

  • 10.   North America Healthcare Virtual Assistant Market Analysis 2017-2022 and Forecast 2023-2031 (USD Million)

    •   1. Introduction
        2. Historical Market Size (USD Mn) Analysis By Country, 2017-2022
         2.1. U.S.
         2.2. Canada
         2.3. Mexico
         2.4. Rest of North America
        3. Market Size (USD Mn) Forecast for North America 2023-2031

  • 11.   Latin America Healthcare Virtual Assistant Market Analysis 2017-2022 and Forecast 2023-2031 (USD Million)

    •   1. Introduction
        2. Regional Market Trends
        3. Historical Market Size (US$ Mn) Analysis By Country, 2017-2022
         3.1. Brazil
         3.2. Venezuela
         3.3. Argentina
         3.4. Rest of Latin America
        4. Market Size (US$ Mn) Forecast for Latin America 2023-2031

  • 12.   Europe Healthcare Virtual Assistant Market Analysis 2017-2022 and Forecast 2023-2031 (USD Million)

    •   1. Introduction
        2. Historical Market Size (US$ Mn) Analysis By Country, 2017-2022
         2.1. Germany
         2.2. U.K
         2.3. France
         2.4. Italy
         2.5. Switzerland
         2.6. Spain
         2.7. Russia
         2.8. Poland
         2.9. Rest of Western Europe
        3. Market Size (US$ Mn) Forecast for Europe 2023-2031

  • 13.   Asia Pacific Healthcare Virtual Assistant Market Analysis 2017-2022 and Forecast 2023-2031 (USD Million)

    •   1. Introduction
        2. Historical Market Size (USD Mn) Analysis By Country, 2017-2022
         2.1. Japan
         2.2. China
         2.3. Singapore
         2.4. Korea
         2.5. India
         2.6. Australia and New Zealand
         2.7. ASEAN
         2.8. Rest of Asia Pacific
        3. Market Size (US$ Mn) Forecast for Asia Pacific 2023-2031

  • 14.   Middle East and Africa Market Analysis 2017-2022 and Forecast 2023-2031 (USD Million)

    •   1. Introduction
        2. Historical Market Size (USD Mn) Analysis By Country, 2017-2022
         2.1. UAE
         2.2. South Africa
         2.3. Egypt
         2.4. Saudi Arabia
         2.5. Rest of MEA
        3. Market Size (US$ Mn) Forecast for MEA 2023-2031

  • 15.   Company Profiles (Competition Dashboard, Competitors Deep Dive, Product Type and Technology Portfolio, Financial Layouts)

    •   1. Nuance Communications Inc.
         1.1. Company Overview (HQ, Business Segments, Employee Strength)
         1.2. Product Portfolio
         1.3. SWOT Analysis
         1.4. Financial Overview
         1.5. Strategic Overview
        2. CodeBaby Corporation
         2.1. Company Overview (HQ, Business Segments, Employee Strength)
         2.2. Product Portfolio
         2.3. SWOT Analysis
         2.4. Financial Overview
         2.5. Strategic Overview
        3. eGain Corporation
         3.1. Company Overview (HQ, Business Segments, Employee Strength)
         3.2. Product Portfolio
         3.3. SWOT Analysis
         3.4. Financial Overview
         3.5. Strategic Overview
        4. Kognito
         4.1. Company Overview (HQ, Business Segments, Employee Strength)
         4.2. Product Portfolio
         4.3. SWOT Analysis
         4.4. Financial Overview
         4.5. Strategic Overview
        5. Microsoft Corporation
         5.1. Company Overview (HQ, Business Segments, Employee Strength)
         5.2. Product Portfolio
         5.3. SWOT Analysis
         5.4. Financial Overview
         5.5. Strategic Overview
        6. MedRespond
         6.1. Company Overview (HQ, Business Segments, Employee Strength)
         6.2. Product Portfolio
         6.3. SWOT Analysis
         6.4. Financial Overview
         6.5. Strategic Overview
        7. CSS Corporation
         7.1. Company Overview (HQ, Business Segments, Employee Strength)
         7.2. Product Portfolio
         7.3. SWOT Analysis
         7.4. Financial Overview
         7.5. Strategic Overview
        8. Next IT Corporation
         8.1. Company Overview (HQ, Business Segments, Employee Strength)
         8.2. Product Portfolio
         8.3. SWOT Analysis
         8.4. Financial Overview
         8.5. Strategic Overview
        9. True Image Interactive Inc.
         9.1. Company Overview (HQ, Business Segments, Employee Strength)
         9.2. Product Portfolio
         9.3. SWOT Analysis
         9.4. Financial Overview
         9.5. Strategic Overview
        10. Welltok Inc.
         10.1. Company Overview (HQ, Business Segments, Employee Strength)
         10.2. Product Portfolio
         10.3. SWOT Analysis
         10.4. Financial Overview
         10.5. Strategic Overview

  • 16.  Pre and Post COVID-19 Impact

    •   1. Positive influence on the healthcare industry
        2. The financial disruption of the manufacturing sector
        3. Impact of COVID-19 on emerging companies
        4. Significant mandates in the healthcare regulations initiated by administrations
        5. The overall economic slowdown of the developing and developed nations

  • 17.   Competitive Intelligence and Competitive Matrix

    •   1. Competitive Intelligence
        2. Competitive Matrix

  • 18.   Major Deals and Strategic Alliances Analysis

    •   1. Joint ventures
        2. Mergers and acquisitions
        3. Licensing and partnerships
        4. Technology Collaborations
        5. Strategic Divestments
        6. Market Entry Strategies

  • 19.   Relevant Case Studies and Latest News Updates
  • 20.   Research Sources and List of Primary Contacts of this Study
  • 21.  FutureWise SME Key Takeaway Points for Client

    •   


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